Refund policy

We operate a 30-day return policy, which means you have 30 days after receiving your order to request a return. Items must be returned to us within 14 days of the return being requested (or within 30 days of delivery).

To be eligible for a return, your wheel hardware must be in the same condition that you received it: unused, unfitted and untorqued, free from installation or thread marks, and in its original packaging. You will also need your order number or proof of purchase.

To start a return, please contact us at lucidity.motorsport@outlook.com with your order number. Once your return is confirmed, we will provide instructions on returning your package. Items sent back to us without first requesting a return may not be processed promptly.

We do not cover the cost of return shipping unless an item arrives damaged, defective, or incorrect. Return shipping for unwanted or incorrectly ordered items is arranged by the buyer.

Returns Address:
Lucidity Motorsport
28 Buckhurst Close
Banbury
Oxfordshire
OX16 1JT
United Kingdom

Damages, Fitment & Issues
Please inspect your order upon delivery and check thread/seat specifications before torquing onto your vehicle. Contact us immediately at lucidity.motorsport@outlook.com if an item is defective, damaged, or if you received the wrong part so that we can resolve the issue immediately.

Exchanges
The fastest way to get an alternative thread size, finish, or spigot ring bore size is to place a new order for the required part (dispatched Same Day before 1:00 PM via Royal Mail Tracked24) and return the original unused item for a full refund.

Refunds
We will notify you once we have received and inspected your return and confirm your refund approval. Approved refunds are automatically issued back to your original payment method. Please allow a few working days for your bank or card provider to post the funds to your account.